A technology & innovation guru, Scott Bales is a global leader in the cutting edge arena known as “The Digital Shift”, encompassing innovation, culture, design, and mobility in a world gone digital. As thought leader, Scott thrives on the intersection between cultural and behavioural changes in the face of technology advancement.

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In his most recent career whirlwind as Founder of Metlife’s Innovation Centre, a regional first. Scott, a self-proclaimed extrovert, successfully meshes his fascination with people and what motivates them, with a raw enthusiasm for innovation. A pattern that has seen him lead multiple corporate spin-outs, acquisitions and corporate startup collaborations.

Originally from Australia, Scott runs the leading innovation firm, Innovation Labs Asia, based out of Singapore. Blessed with industry recognition in financial services, insurance and consumer goods, he successfully moved from one technology venture to the next, while weaving the evolution of digital centric markets. With over ten years of international experience in innovation, thought leadership, implementation planning, and strategy, he built a reputation as a sought after consultant and speaker, with a unique ability to communicate unorthodox ideas with passion, charisma and clarity.

Like most little boys, Scott grew up with dreams of being a fighter pilot – a Top Gun influence that quickly took a back seat when he discovered the magic of mobile and technology.  Now, instead of dodging rapid fire, Scott travels the globe dodging the rapid fire of traditional thinking and digital skepticism. Driven by a deep belief in user centricity, Scott preaches the need for organizations to start listening to their customers before they design products or services and highlights how customers are behaving through the use of data and promotes technology as a way to create enriching and interactive experiences.

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Outside of the corporate sphere, Scott has worked with various governments across the globe, taking on key advisory roles in countrywide infrastructure. As a multifaceted techie, he was instrumental in developing the mobile centric industries for markets across Asia-Pacific.

He’s a man on a mission to transform mainstream thinking around conventional business practices, and unlock the potential of innovation.

In a world where technology reigns, you must practice what you preach, and Scott does exactly that. He’s a founding member of Next Bank, Mentor to Entrepreneurs across the world on Lean Startup, sits on the Board of Care Pakistan and holds advisory positions at FastacashOur Better World, The HUB Singapore and Apps 4 Good.

When not in a boardroom or on centre stage, you’re likely to find tweeting and blogging on the latest and greatest in the world of mobility, digital, innovation, user experience and entrepreneurial leadership, outlets that landed him contributions to best-selling books, Bank 3.0, and Next Generation Finance. Scott took his authoring to the market in the consumer behaviour best-seller ‘Mobile Ready‘ and the upcoming ‘Innovation Wars’


  • Scott is himself on the stage, as a passionate individual and a rare industry leader in the intersection of banking, technology and trend. His talk conveys so much of his passion, energy and insight. Simply contagious!

    Next Bank Asia Singapore 2012
  • Scott is obviously passionate about mobile commerce. His content is industry-forward and delivery, energetic and engaging. He is not afraid to take side, express and defend an opinion.

    Mobile Commerce Summit Singapore 2012
  • Scott is an impressive speaker in the digital marketing space. He’s highly captivating and has this uncanny ability to engage the audience throughout his entire presentation. I would definitely like to see more of him and to invite him to speak at future events.

    Wendy Yung
  • Scott holds great insight into the disruptive dynamics at play in the ongoing mobile revolution. Scott frames the emerging expectations of customers and the disconnect in businesses in meeting those needs.

    Steve Monaghan, Regional Director – Head of Edge (Group Innovation) at AIA
  • Working with Scott was an absolute pleasure. Scott was a keynote speaker and roundtable host at The Mobile Show 2014 and his entire participation from start to finish was excellent. His topic was a highlight of the agenda and his interactive presentation format was the source of much praise. From my side working with Scott pre and during the event was easy and enjoyable and I will definitely be working with him again in the future.

    Chloe Higman, Project Director at Terrapinn

© Scott Bales 2014. All Rights Reserved.